| TERMS AND CONDITIONS
OF BOOKING BOOKINGS Reservations are from Saturday to Saturday between 4 May and 12 October. At other times of the year bookings may be accepted for shorter periods. Please contact us to check availability. Complete Booking Form and return with your deposit/full payment. A deposit of one third of the total charge to a maximum of £70 per week (or £100 per week for overseas visitors) must be enclosed with the booking form. We are happy to take payment by Credit/Debit cards over the phone. The balance of the bill must be paid NOT LATER THAN 21 days before the date of arrival. Prices are shown inclusive of VAT at 17.5% and are subject to alteration should the VAT rate change. The Booking Form and deposit must be received by the Proprietors before a reservation can be confirmed. PAYMENT By cheque or postal order, crossed and made payable to 'Treloen Holiday Apartments'. By Credit Card, subject to 2% charge, (no charge for Debit cards, i.e. Switch or Delta). Sorry, we do not accept American Express or Diners Club. OVERSEAS PAYMENTS If not using credit/debit cards please pay by International Money Order, or Bankers Draft in £ sterling made payable to Treloen Holiday Apartments, and drawn on the Banks London Agents. (Other methods of payment may be subject to Bank charges). CANCELLATIONS Deposits will be forfeited in the event of a cancellation and the balance will still be due 21 days prior to the commencement date of the booking. However, if we can re-let the accommodation a refund of the balance will be made according to the proportion of the holiday that is re-let. PLEASE INFORM US AS SOON AS POSSIBLE IN ORDER TO GIVE US TIME TO RE -LET THE ACCOMMODATION AND FOLLOW UP IN WRITING. Change to dates or accommodation made after confirmation of your booking will be subject to a £20 administration fee but please be aware that these changes may be treated as a cancellation. No recompense can be made on a holiday curtailed on or after arrival date. In the event of cancellation of any booking by the Proprietors the liability of the Proprietors will be limited to a refund of any monies paid. If the accommodation cannot be re-let you will still be liable to pay the total cost of the booking, and we strongly advise that you take out Holiday Insurance. ARRIVAL/DEPARTURE TIMES, AND LATE ARRIVALS Bookings commence from 3.00p.m. on the day of arrival and end not later than 10.00a.m. on the day of departure. If arriving after 7.00p.m. please advise in advance so that if necessary arrangements can be made for collection of your key. Failure to do so may result in your booking being treated as having been cancelled by you. DOGS Dogs are accepted by prior arrangement only on the understanding they are quiet and well behaved and not allowed in the bedrooms. They must be kept on a lead and exercised off the premises, and not left in the apartment unattended or on the furniture. Own bedding and feeding bowl must be provided. ONE ONLY PER APARTMENT, (the total number will be limited at any one time). LIABILITY The Proprietors do not accept liability for any personal injury sustained by any visitor to the premises or loss of or damage to any personal property brought onto the site, however caused. OCCUPANTS No accommodation may be occupied by more than the number of persons specified on the Booking Form, and the number must not exceed the maximum as indicated on the tariff. A baby counts as one occupant. Bookings are not transferable to another party except with permission of the Proprietors. These are family apartments and we regret that parties of all young men or all young ladies cannot be accepted - except by prior arrangement. If in the opinion of the proprietors any party causes nuisance or disturbance to others, they will be required to vacate the premises without recompense. DEFECTS Deficiencies, Damage to, or Failure of, any items in the apartments must be reported to the Proprietors immediately, and not left until the day of departure. Repairs are not to be undertaken by residents. ALL APARTMENTS MUST BE LEFT IN A CLEAN AND TIDY CONDITION Click Here to activate our booking form |
Treloen Holiday Apartments
Polkirt Hill Mevagissey
Cornwall PL26 6UX
Tel/Fax +0044 (0)1726 842 406